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Frequently
Asked
Questions
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Actionwear is committed to
customer satisfaction
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To enhance customer service we have provided answers to many of our frequently asked questions.
If you do not see an answer to your question on the list below, please contact us.
You can e-mail us at actionwest@actionwearinc.com or call 1-866-933-3088 within Canada and
the United States, to speak with a Customer Service Specialist.
If contacting Actionwear from outside of North America, please call 306-933-3088.
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Fundamentals of FR Clothing
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Creating FR Clothing Programs
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Ordering Information
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Shipping Information
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Return Policy
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FAQ
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Fundamentals of FR Clothing
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What is flame resistance?
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As defined by NFPA 2112, “Flame resistance is the property of material where combustion
is prevented, terminated, or inhibited following the application of a flaming or non
flaming source of ignition with or without the subsequent removal of the ignition source.”
Flame Resistance can be an inherent property of the textile or it can be imparted by
specific treatment.
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Who should wear Actionwest FR clothing?
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Actionwest flame-resistant clothing is designed for workers in areas of electrical maintenance,
utilities, oil and gas, petrochemical, and steel, who work in an environment where they are at
risk of being exposed to electric arc and/or flash fires. In the event of momentary electric
arc, flash fire, or molten metal splash, non flame-resistant work clothes can ignite and will
continue to burn even after the source of ignition has been removed. Untreated natural fabrics
will continue to burn until the fabric is completely consumed and non flame-resistant synthetic
fabrics will burn, melt, and drip causing severe contact burns to the skin.
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What are the benefits of FR clothing?
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Flame-resistant (FR) clothing significantly reduces burn injury, gives the wearer time to escape,
and decreases the severity and amount of burn, which greatly increases the chances of survival for
workers exposed to a flash fire or electric arc hazard.
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Creating FR Clothing Programs
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Evaluating the Hazard
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Overview
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The first step in developing a protective clothing program is to identify the potential hazard.
Exposures such as a flash fire and electric arc flash are unique hazards with vastly different
characteristics. Once the hazard has been identified there are standards that have been developed
by various organizations to assist with measuring a garment’s level of protection.
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What is Arc Flash?
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According to NFPA 70E it is when, “An electric current passes through air between ungrounded conductors
or between ungrounded conductors and ground conductors, the temperature can reach 35, 000 ºF. Exposure
to these extreme temperatures both burns the skin directly and causes ignition of clothing, which adds
to the burn injury. The majority of hospital admissions due to electrical accidents are from arc-flash
burns not from shocks. Each year more than 2000 people are admitted to burn centers with severe arc flash
burns. Arc flashes can and do kill at distances of 10 feet.”
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What is Arc Rating?
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According to NFPA 70E it is “the maximum incident energy resistance demonstrated by a material (or a
layered system of materials) prior to breakopen or at the onset of second degree skin burn. Arc rating
is normally expressed in cal/cm².”
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What is a flash fire?
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Flash fire as defined by CGSB 155.20-2000 is “A rapidly moving flame front which can be a combustion
explosion. Flash fire may occur in an environment where fuel and air become mixed in adequate
concentrations to combust…..flash fire has a heat flux of approximately 84kW/m2 for relatively short
periods of time, typically less than 3 seconds.”
Flash Fire as defined by NFPA 2112 is, “A fire that spreads rapidly through a diffuse fuel such as
dust, gas, or the vapors of an ignitable liquid without the production of damaging pressure.”
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Understanding FR Fabric Standards and Testing
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Who develops the Standards?
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There are four main standard organizations in North America. The abbreviations and descriptions
are listed below.
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Standards Organization Abbreviation
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Description
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ASTM
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ASTM International, originally known as the
American Society for Testing and Materials (ASTM)
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CGSB
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Canadian General Standards Board
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CSA
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Canadian Standards Association
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NFPA
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National Fire Protection Association (based in USA or Canada)
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What do the Standards and Test methods mean?
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Numerous performance standards and test methods exist that help define the performance of FR garments.
The purpose of test methods and standards is to enable users to objectively evaluate materials, and
define minimum performance criteria for fabrics or garments. Although conforming to standards is generally
voluntary, using FR products that meet the performance requirements of standards is a good way to ensure
employees are wearing acceptable FR garments.
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Fabric Standard Overview
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Fabric Standards at a Glance
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There are numerous standards and standard organizations. Some are Canadian, American, or International
Standards. Below is a brief guide to common standards that are applicable to the FR clothing industry.
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Standards Organization
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Description
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ASTM 1506-08
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Standard Performance Specifications for Flame Resistant Textile Materials
for Wearing Apparel for Use by Electrical Workers Exposed to Momentary
Electric Arc and Related Thermal Hazards
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CAN/CGSB 155.20
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Work wear for Protection Against Hydrocarbon Flash Fire
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CAN/CGSB 155.21
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Recommended Practices for the Provision and Use of Work wear
for Protection Against Hydrocarbon Flash Fire
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CAN/CGSB 155.22
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Fireline Work wear for Forest Firefighters
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CSA Z462
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Workplace Electrical Safety
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CSA Z96
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High-Visibility Safety Apparel
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NFPA 2112
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NFPA 2112: Standard on Flame-Resistant Garments for
Protection of Industrial Personnel Against Flash Fire
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NFPA 2113
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NFPA 2113: Standard on Selection, Care, Use, and Maintenance of Flame-Resistant Garments for Protection
of Industrial Personnel Against Flash Fire
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NFPA 70E
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NFPA 70E®: Standard for Electrical Safety Requirements for Employee Workplaces
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NFPA 1971
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Protective Ensemble for Structural Fire Fighting
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NFPA 1975
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Standard on Station/Work Uniforms for Fire and Emergency Services
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NFPA 1977
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Standard on Protective Clothing and Equipment for Wildland Fire Fighting
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What happens if a company does not comply with the standards/laws?
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In Canada, Occupational Health and Safety may issue Notices of Contravention, where an employer is
legally responsible to follow the corrective measures outlined in the notice.
Throughout the United States, OSHA has a history of citing employers for not providing appropriate
protective equipment, including FR clothing. Not complying with the laws can leave a company open
to fines from OSHA and litigation from other sources.
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What does Bill C-45, a Canadian law, mean?
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Bill C-45 of the criminal code states that corporations may be criminally liable for acts of wanton
negligence. Because of the risk of injury to employees in many businesses, this change in the law is
especially relevant to occupational health and safety, as businesses may be held criminally liable if
any business neglects to provide appropriate levels of protection to its employees. As such, many
businesses have been asking questions about the protective garments they provide to their employees
to ensure that the garments meet the appropriate standards.
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What is NFPA 70E?
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The National Fire Protection Agency's (NFPA) 70E is the Standard for Electrical Safety Requirements for
Employee Workplaces. NFPA 70E requires employees to wear flame- resistant protective clothing wherever
there is possible exposure to electrical arc flash. Although it is a voluntary standard, NFPA 70E is
considered a generally accepted industry standard. Therefore OSHA may fine companies under the general
duty clause, which requires employers to take the appropriate steps to protect workers. NFPA 70E is
widely accepted throughout general manufacturing as well as the electrical industries. NFPA 70E requires
employers to perform a flash hazard analysis to determine the flash protection boundary distance. The
standard is designed to protect employees working inside these flash protection boundaries by requiring
protective clothing for the corresponding Hazard/Risk Category (HRC) that has an arc thermal performance
value (ATPV) of at least the value listed in the "Protective Clothing Characteristics" section of the
standard.
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Is compliance with NFPA 70E required by law?
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Although NFPA is not required by law, the intent is clear: companies are expected to maintain a safe
place of employment for their workers including appropriate protection from flash fires and / or
electrical arc flash.
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What is NESC?
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The National Electric Safety Code (NESC) is the voluntary standard used by electric utilities to
implement safety procedures for utility workers. NESC is also the standard OSHA uses when enforcing
electrical utility safety. The latest revision, NESC 2007, includes flame-resistant clothing as
a requirement. Similar to NFPA 70E, the NESC standard requires utilities to perform a risk assessment
and then to require workers to wear flame-resistant clothing with an effective rating equal to the
risk. NESC is effective starting January, 2009.
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What is ATPV?
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Arc Thermal Performance Value (ATPV) is a rating assigned to FR fabrics indicating the level of protection
provided. Higher fabric weights typically have higher ATPV's and provide increased protection as does the
layering of flame-resistant clothing. ATPV is measured in calories per centimetre squared (cal/cm2).
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What is Ebt?
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Like ATPV, Energy Breakopen Threshold (Ebt) is a rating assigned to FRC indicating the level of protection
provided. Ebt is used when ATPV cannot be measured due to flame-resistant fabric breakopen. Ebt is also
measured in calories per centimetre squared (cal/cm²).
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What is HRC?
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Hazard Risk Category (HRC) is a rating range directly related to ATPV. There are 5 HRCs ranging from 0 to 4,
with a hazard risk of 0 representing the least risk and a hazard risk of 4 being the greatest risk.
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HRC 1
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Hazard Risk Category 1
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5.0 cal/cm² to 7.9 cal/cm²
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HRC 2
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Hazard Risk Category 2
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8.0 cal/cm² to 24.9 cal/cm²
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HRC 3
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Hazard Risk Category 3
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25.0 cal/cm² to 39.9 cal/cm²
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HRC 4
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Hazard Risk Category 4
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greater than 40.0 cal/cm²
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What is OSHA 29 CFR 1910.269?
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The Occupational Safety and Health Administration's (OSHA) 29 CFR1910.269 covers the operation and maintenance
of electric power generation, control, transformation, transmission and distribution lines, and equipment.
Part (l) (6) (iii) states: "The employer shall ensure that each employee who is exposed to the hazards of flames
or electrical arc does not wear clothing that, when exposed to flames or electric arcs, could increase the
extent of the injury that would be sustained by the employee." This is the only federal law relating to FR
clothing for electrical purposes. It is currently being rewritten and is expected to closely mirror NFPA 70E.
Once approved, flame-resistant clothing requirements would become law.
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What is ASTM F1506?
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The American Society for Testing and Materials (ASTM) developed F1506, the Standard Performance Specification
for Flame-Resistant Textile Material for Wearing Apparel for Use by Electrical Workers Exposed to Momentary
Electric Arc and Related Thermal Hazards. This is a pass/fail standard that requires a sample of flame-resistant
fabric to self-extinguish with a <2 second after flame and a <6" char length. The FR fabric must also stand
up to these requirements after 25 launderings.
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What is NFPA 2112?
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The National Fire Protection Agency's (NFPA) 2112 is the Standard on Flame-Resistant Garments for Protection
of Industrial Personnel Against Flash Fire. The standard provides requirements for design, performance,
certification requirements, and test methods for FR garments for use in areas at risk from flash fires.
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FR Fabric Choices
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FR Fabric Overview
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The first step in evaluating a protective fabric is to identify the potential hazard and ensure the
fabrics considered provide protection for the environment that it will be worn in. Selecting an FR
fabric is an individual choice, and must be made by the end-user company. Actionwest garments are
made using only trusted FR fabric brands that have significant field experience and a reputation for
the highest quality. All of the products offered by Actionwear offer proven protection in a variety
of applications. Actionwear specializes in manufacturing FR clothing and has the technical expertise
to help educate purchasers on the relative merits of each product. There are often trade-offs between
criteria such as level of protection, price, comfort, and appearance. It is up to the end user to make
the final choice.
There are a wide variety of flame-resistant fabrics available. Factors to consider in fabric selection
include protection, cost, wear life, comfort, color selection, care requirements and availability.
Actionwear offers a wide selection of trusted FR fabrics, garment styles, and colors to best meet the
wearers' needs.
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FR Fabrics at a Glance
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FABRIC
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DESCRIPTION AND CONTENT
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TYPICAL APPLICATIONS
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TYPICAL WEIGHTS*(oz/yd²)
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COMMON COLORS
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NDURA® ULTRA SOFT®
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Flame Retardant Treated 88% cotton, 12% nylon
The FR performance is guaranteed for the life
of the garment. Indura® Ultra Soft® is made by
Westex Inc.
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- Flash Fire
- Electric Arc, particularly NFPA 70E
- Welding , steel and ferrous metals
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Shirts: 7 Pants: 9 Coveralls: 7 and 9
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Red, Royal, Grey, Light Blue, Navy, Orange
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Nomex® IIIA
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Inherently flame-resistant fiber, Blend of93% Nomex®, 5% Kevlar, and 2% antistatic fiber.
Nomex® III A is made by DuPont
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Shirts: 5.5 or 6 Pants: 6 Coveralls: 6 Jackets :6 shell
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Royal, Red, Light blue, Khaki, Orange, Yellow, Spruce
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Nomex® AP
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Inherently flame-resistant fiber Blend of 65% Nomex® IIIA and
35% Lenzing FR Nomex AP is made by PGI Difco
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- Electric Arc particularly NFPA 70E
- Flash Fire
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Shirts: 8 Pants: 9.5 Coveralls: 8-orange 9.5 denim |
Denim, Medium blue, Navy, Orange
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Stedair Coated Nomex® IIIA
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Inherently flame-resistant 84% Nomex® IIIA.
16% polyurethane Stedair® coating by Stedfast®
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- Electrical Arc
- Flash fire
- NFPA 70E category 2
- NFPA 2112
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Coveralls, parka, bib pants, insulated coveralls: 6.5 |
Orange, Red, Royal, Navy
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Fleece made of Nomex® fibre
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Inherently flame-resistant 93% Nomex® IIIA, 5% Kevlar, 2% P140
Fleece is made by Les Tricots Interlock Knit Inc.
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- Electric Arc and
- Flash fire
- NFPA 70E Category 2
- NFPA 2112
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7.5 oz/yd² (13 oz linear yd)
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Navy, Orange
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PROTERA™
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Inherently flame-resistant 33% Nomex® and Kevlar, 65% Modacrylic,
2% Antistatic Protera™ is made by DuPont®
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- Meets NFPA 70E Category 2
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Shirts:6.5 Pants: 8 Coveralls: 6.5 and 8
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Light Blue, Navy, Khaki
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TECASAFE™ plus
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Inherently flame-resistant 48% modacrylic, 37% cellulosic,
15% para-aramid Tecasafe™ plus is made by TenCate™ SMI
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- Electric arc
- Flash Fire
- NFPA 70E category 2
- NFPA 2112
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Shirts: 7 Pants: 8.5 Coveralls: 7
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Khaki, Light Blue, Orange, Red, Royal, Navy
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*Typical fabric weights and colors used, others available by request
** All comments are subjective. Please request material specs for objective information.
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Fabric Durability
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Will the FR protection wear or wash out?
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The FR performance of the products offered by Actionwear is guaranteed for the life of the garment.
For some products, such as Nomex IIIA and TECASAFE™ plus, the FR performance is inherent in the
chemical composition of the fiber, therefore the FR performance cannot be removed. For other products,
such as INDURA® ULTRA SOFT®, the flame-retardant treatment is guaranteed for the life of the garment,
provided that proper laundering procedures are followed.
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How do you know the FR protection is still there?
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If the garment is made with inherently flame retardant fabric, the FR performance cannot be removed.
If the fabric used is not inherent, there is no way of testing the FR performance of a garment in
the field without destroying the garment in the process. Further, test results from one garment are
not necessarily indicative of the performance of other garments in the program. Therefore, we
recommend only using FR fabrics for which the manufacturer guarantees the protection lasts for the
life of the garment and to follow all laundering instructions.
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Garment Choices
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Garment Overview
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Actionwear Saskatoon Inc. offers a broad range of garments to meet all of your FR requirements. Please
view our products for full descriptions and photos of all our products.
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Garment Comfort
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Is FR clothing comfortable?
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The level of comfort is a subjective measurement. FR clothing is a safety item for personnel working
in environments with a hazard of clothing igniting. A variety of FR fabrics are available today, some
of which are perceived as being more comfortable than others.
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Garment Fit
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How should FR garments fit?
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The looser the FR garments fit, the more thermal protection the clothing system will provide. Air is
a very effective insulator; therefore, maintaining an air gap between the clothing and skin will
improve thermal protection. However, a loose fit must be balanced against the hazard of clothing
being caught in moving equipment.
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Will the FR garment shrink?
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Ultra Soft® is preshrunk cotton and the garments made with synthetic FR fabrics naturally have
minimal shrinkage.
Most FR products will shrink either the same or less than standard work clothing, and should be
sized accordingly.
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Can I order custom-sized garments?
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Actionwear recognizes that not every worker can find a proper fit in the standard-size range. To
ensure our customers a satisfactory fit and safety, Actionwear will produce custom-sized garments
to fit the customers who are unable to wear garments from our standard-size range. We maintain
records in our custom-size database to ensure that our customers receive garments that fit properly
each time they order. Some manufacturers will supply oversized garments to fit extra tall workers.
The size substitution results in a person wearing garments that are not properly sized and unsafe.
Custom sizes are manufactured and shipped within three to four weeks of the order date.
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Garment Style
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The style of a garment is an important consideration for the end users’ comfort and appearance.
Actionwear offers a wide range of styles and colors to choose from. Our comfortable fit and
appealing styles have come from over 30 years of experience in work wear.
Actionwear Saskatoon Inc. manufactures a complete line of FR clothing. Click on the links on the
left hand side bar to view the styles available
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Overview of Design Features
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Some of Actionwest FR design features that enhance functionality and comfort include:
- Extra-long tails on shirts to avoid skin from being exposed when reaching overhead
- Pocket flaps on chest pockets to prevent items from falling out
- Extra-large pockets, and lots of them
- Extra-long zippers (two way)
- Roomy fit and cut
- Banded collars and true front pockets on shirts
- Action styled backs for ease of movement
- Details like pencil pockets, adjustable cuffs
- All metal parts or zippers are protected on the inside by another layer of FR fabric so that no metal components come in contact with the skin
- padded knees (optional)
- mesh gas pockets (optional)
- radio pockets (optional)
Actionwest FR Arctic Survival System features
- leather cuffs
- fur hood trim
- passage ways for wiring of radio
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Garment Customization
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Can I order custom-sized garments?
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Actionwear recognizes that not every worker can find a proper fit in the standard-size range.
To ensure our customers a satisfactory fit and safety, Actionwear will produce custom-sized
garments to fit the customers who are unable to wear garments from our standard-size range.
We maintain records in our custom-size data base to ensure that our custom-sized customers
receive garments that fit properly each time they order. Some manufacturers will supply
oversized garments to fit extra tall workers. The size substitution results in a person
wearing garments that are not properly sized and unsafe. Custom sizes are manufactured and
shipped within three to four weeks of the order date.
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Garment Care and Maintenance
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What should be worn underneath FR clothing?
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FR garments should be worn over natural non-melting fabrics or other FR materials or on their own.
For example, one recommended combination is wearing a Nomex IIIA coverall over a 100% cotton tee
shirt and underwear. Layering garments in this manner dramatically increases the thermal protection
of the clothing system by adding "air gaps" that provide excellent thermal insulation.
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Can a jacket be worn over FR clothing?
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The outermost layer of clothing should be flame-resistant. Wearing flammable garments, such as
nylon parkas over FR clothing will compromise the protection of the FR clothing system. Even
though the FR garment will not ignite, the flammable jacket can become a burning fuel source
close to the skin that can burn the wearer by heat transfer through the FR fabric.
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How is FR clothing cleaned?
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Each Actionwest garment contains a label with laundering instructions. Actionwear can provide more
detailed laundering instructions upon request. Laundering instructions vary by FR fabric, check
labels carefully before laundering. Garments should be laundered before they are worn and after
each use. This will remove any flammable matter that may have adhered to the fabric while being
used which may alter the performance of the FR garment if exposed to electrical arc or a flash
fire.
It is advisable to launder FR garments independently of non-FR garments as the fibers from the
non-FR garment may transfer.
Guide to Textile Care Symbols
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How are FR garments repaired?
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FR garments should be repaired with FR materials and components consistent with the original materials
in the garment. Repairing FR garments with non-FR thread or fabric can compromise the protective
features of the garment.
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Garment Care and Maintenance Tips
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Wear Tips:
- For maximum protection, FR garments should have a loose fit.
- Layering FR garments significantly increases FR protection.
- Wearing 100% cotton or wool undergarments can improve comfort
and increase protection, provided that no portion of the non-FR
garment is exposed.
- The FR garment should be the outermost layer. Wearing flammable
garments such as jackets or sweatshirts over your FR clothing can
seriously add to burn injury.
- Within each fabric type (for example, Nomex ®III A or Indura®
UltraSoft®), the heavier the fabric, the more protection the garment
will provide.
- Ensure your FR garment is appropriate for the potential hazard.
While many FR fabrics/garments provide protection from several hazards,
some hazards such as molten aluminum splash require special FR materials
for maximum protection.
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Maintenance Tips:
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FR clothing is safety equipment that may save a life.
It is imperative to ensure your FR garments are
properly cleaned and maintained.
- Carefully follow the care label when laundering FR garments.
- Wash new flame-resistant garments prior to wearing.
- Wash flame-resistant garments separately from standard clothing.
- Do not use chlorine bleach.
- Ensure FR garments are clean and in proper repair before each wearing.
- Remove oils and flammable contaminants from FR garments.
- Flammable contaminants can be a fuel source that adds to burn
injury.
- Use FR fabric, thread and components to repair FR garments.
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Care Labels
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Garment Cost
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How often does FR clothing have to be replaced?
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The wear life of FR clothing is very dependent on the type of fabric used, the quality of the
garment construction, how it is used and how the garment is laundered. Some garments can last
more than 5 years, while others last 12 to 18 months. Garments should be replaced when they
cannot be repaired, when the fabric has become thinned, contaminated, or aesthetically
unacceptable.
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Choosing an FR Garment Manufacturer
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What criteria should be considered when selecting an FR garment manufacturer?
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It is important to select an established manufacturer with a trusted supply
chain and dependable reputation in the FR clothing industry. Items to also
consider include the manufacturer’s fabric selection and styles, garment
quality, price, delivery capabilities, customer service, quality control
process, and focus on FR. The manufacturer’s ability to provide technical
expertise to help a company to develop the optimal FR program to meet their
unique needs and application should also be taken into consideration.
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Ordering Information
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How can I place an order with Actionwear?
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New Customers
Please contact a Customer Service Specialist to set up an account. You can reach a
representative by calling 306-933-3088 or toll free within Canada at 1-866-933-3088.
You can also fill in a contact form and one of our representatives can call you to
set up an account.
Existing Customers
You may choose any of the following ways to place an order with Actionwear.
- ONLINE (Coming Soon)
- Online customers can order via this website by contacting customer service at 1-866-933-3088 to set up an online account.
- BY FAX
- Existing customers can place an order via fax at 1-306-934-2922.
- BY E-MAIL
- Existing customers can place their order via e-mail at actionwest@actionwearinc.com. Please include your purchase order number and account number with your order.
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How can I pay for my purchases?
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Payment Options
Actionwear has a variety of payment options to choose from.
Payment options include:
- Invoice upon credit approval (net 30 days)
If you are a new customer interested in a terms account, a credit application should be
submitted for pre-approval before placing an order. Contact our customer service department
at 1-866-933-3088 to request a credit application. Please fax or e-mail a completed credit
application with your purchase order to our customer service department at 1-306-934-2922.
Once your credit application is approved, a customer service representative will notify you
of acceptance and credit limit.
- Visa, MasterCard, American Express
If you have unique needs for order processing, billing, or multi-location shipments,
Actionwear will work with you to accommodate them. Just call our Customer Service Specialists
at 1-866-933-3088 within Canada or 306-933-3088 for out of country inquires.
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Return Policy
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What is the return policy?
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Please e-mail, fax, or contact one of our Customer Service Specialists in the event an item needs
to be returned. You will be issued a Return Authorization Number which must accompany the garment
when it is returned along with a reason for the return.
Returns must be sent via prepaid freight. We suggest Canada post or other cost effective means.
If an item is sent freight collect, we reserve the right to deduct the collect freight amount from
the credit or to charge this amount the account. If a product is returned for inspection and is
found to have a manufacturer’s defect, Actionwear will credit the return postage (or the postage
amount if the return was sent courier prepaid).
Items shipped as ordered, if accepted as a return, will be subject to a 5% restocking charge.
Items that are custom made are not eligible for return.
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While every effort is made to update and maintain the accuracy of information on this web site,
Actionwear Saskatoon Inc. and its employees, accepts no liability for the content of this website,
or for the consequences of any actions taken on the basis of the information provided. Any views
or opinions presented in this website are solely those of the author and do not necessarily
represent those of the company.
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